General business conditions 1. General provisions The business conditions of bimbulka.sk apply to purchases in the online store www.bimbulka.sk. The purpose of these terms and conditions is to define and specify the rights and obligations of the seller (supplier) on the one hand and the buyer (customer, consumer) on the other. The seller and operator of the online store is Zuzana Puškárová - Bimbulka, Koceľova 195/4, Prievidza 971 01, ID: 52 321 819, VAT number: 1074374444. All contractual relations between the seller and the buyer are concluded in accordance with the legal order of the Slovak Republic. In the event that the contracting party is the consumer, legal relations not regulated by the business conditions of bimbulka.sk are governed by Act No. 40/1964 Coll. Civil Code, as amended, by Act No. 250/2007 Coll. Act on Consumer Protection, as amended and Act No. 102/2014 Coll. on consumer protection when selling goods or providing services based on a contract concluded at a distance or a contract concluded outside the seller's premises, as amended. In the event that the contracting party is an entrepreneur, legal relations not regulated by bimbulka.sk's terms and conditions are governed by Act No. 513/1991 Coll. Commercial Code, as amended.

 

2. Definition of terms Consumer contract - is a purchase contract, if the contracting parties are the supplier on the one hand and the consumer on the other hand, who could not individually influence the content of the proposal prepared in advance by the supplier for concluding the contract Seller (supplier) – a person who, when concluding and fulfilling a consumer contract, acts within the scope of his business or other business activity. It is an entrepreneur who offers or sells products or provides services to the consumer, and also an entrepreneur who directly or through other entrepreneurs delivers the product to the buyer Consumer (buyer) – a natural person or legal entity who purchases products or uses services for personal use or for members of his household and who, when concluding and fulfilling a consumer contract, does not act within the scope of his commercial or other business activity A buyer who is not a consumer - is a person who, when concluding and fulfilling a purchase contract, acts within the scope of his commercial or other business activity Conclusion of the purchase contract - the buyer's order constitutes a proposal for the conclusion of the purchase contract. The purchase contract itself is concluded at the moment of delivery of the seller's binding consent with the draft purchase contract to the buyer, i.e. binding confirmation of the order by the seller. From this moment, mutual rights and obligations arise between the buyer and the seller, which are defined by the purchase contract and these terms and conditions, which are an integral part of the purchase contract. Terms of Business - the contractual provisions agreed between the seller and the buyer in this document. At the moment of sending his order, the buyer confirms that he agrees with these terms and conditions valid at the time of sending his order and is bound by them from the moment of concluding the purchase contract. By sending his order, the buyer confirms that he has familiarized himself with these terms and conditions before placing his order and agrees with them without reservation.

3. Withdrawal from the contract In accordance with the provisions of § 7 par. 1 a. 102/2014 Coll. on consumer protection when selling goods or providing services based on a contract concluded at a distance or a contract concluded outside the seller's premises, the consumer has the right to withdraw from the contract within 90 days of receiving the goods. The consumer is obliged to send the goods back to the address Zuzana Puškárová - Bimbulka, Koceľova 195/4, Prievidza 971 01 or hand them over to the seller or a person authorized by the seller to receive the goods, no later than 14 days from the date of withdrawal from the contract. The consumer will bear the direct costs associated with returning the goods. This does not apply if the seller proposes to pick up the goods personally or through a person authorized by him. The deadline according to the first sentence is considered to have been observed if the goods were handed over for transport no later than the last day of the deadline.

It is not possible to withdraw from the contract for a product that has been modified according to the buyer's requirements, that is, the product has been supplemented with data entered when ordering the product. It is also not possible to withdraw from the contract when purchasing as SZČO, i.e. when entering the ID number in the order creation process. If the consumer has already received the ordered goods, please return them in the original undamaged packaging. In the event that the consumer returns the ordered goods damaged, or in a state that does not correspond to the state in which it was sent by the seller, acknowledges that the seller is entitled to claim the resulting damage.  When withdrawing from the contract, the consumer is obliged to state his contact details and the account number to which the amount for the ordered goods transferred by the seller is to be paid. You can find the withdrawal form here:

 

 

​The seller is obliged without undue delay, no later than 14 days from the date of delivery of the notice of withdrawal from the contract, to return to the consumer all payments received from him on the basis of the contract or in connection with it. The seller is not obliged to return the payments to the consumer according to paragraph 1 before the goods are delivered to him or until the consumer proves that the goods have been sent back to the seller, unless the seller suggests that he collects the goods personally or through a person authorized by him. 4. Liability for errors, warranty, complaint Made-to-order products are not covered by the 14-day return without reason guarantee. For leather products, we provide a warranty for processing and material defects of 24 months. A broken rivet, non-functioning carabiner, etc. is understood as faulty / defective material. The warranty does not cover normal wear and tear of the product and defects caused by poor or inappropriate care. The buyer acknowledges that he is obliged to inspect the goods immediately upon receiving them. In the event that the goods upon receipt by the buyer do not correspond to the purchase contract, the buyer is obliged to notify the seller immediately. In case if:

• it is an irreparable error that prevents the goods from being used properly, the buyer has the right to exchange the item or the right to withdraw from the contract it is an irreparable error, which does not prevent the goods from being properly used, the buyer has the right to a reasonable discount on the price it is a defect that can be removed, but the buyer cannot properly use the item due to the reoccurring error after repair or due to a larger number of errors, the buyer has the right to exchange the goods or the right to withdraw from the contract The buyer acknowledges that the seller is not responsible for product defects that were caused by the buyer's actions or omissions. The buyer is obliged to prove the conclusion of the purchase contract with the seller's proof of purchase when making a claim within the framework of the legal guarantee. The seller undertakes to deal with a valid claim made in accordance with these terms and conditions without delay, at the latest within 30 calendar days from the date of the claim, unless the seller and the buyer agree otherwise. You can find the product complaint form here:

 

​​5. Payment terms In the online store, the buyer can pay the purchase price in the following way: bank transfer - after receiving your order, we will send you the account number and variable symbol. You pay for the goods in advance to our bank account maintained at Tatra Bank. After receiving the payment, we will start working on the order and shipping the product. PayPal - after creating an order, you are redirected to the page of the payment company PayPal, where you enter the necessary data. If the transaction is authorized, the payment will be made immediately. We support secure payments. 6. Transportation Shipping costs are borne by the buyer. We send orders via Slovak Post. Delivery of products to the Czech Republic is possible through Slovak Post.

7. Prizes All prices shown on the website are final, including VAT and without any additional increase. The site operator reserves the right to change prices in the event of unauthorized access to the content. The final price for the buyer is indicated in the order confirmation. The supplier reserves the right to correct the price of the goods before sending them, if it is found that the price of the offered goods was not stated correctly. In this case, the customer must be informed of the correct price and the customer must agree to the price adjustment. Otherwise, the purchase contract will not be concluded and the order will be canceled by the supplier.

 

 

8. Discounts and discount coupons In the event that a discount or discount coupon is applied in violation of the rules of the given discount or discount coupon, the seller has the right to refuse such application of the discount or discount coupon. In such a case, the client is informed and will be offered the opportunity to complete the order without this discount or coupon applied. The rules and conditions for applying a specific discount are attached either directly to the discount (in the form of written information) or there is a link to the discount on the website where the rules of the discount are described in detail. Each discount or coupon can only be used once, unless explicitly stated otherwise. In case of multiple use, the seller has the right not to recognize a duplicate discount.

 

9. Electronic Invoice Proof of order payment is issued to the customer in the form of an electronic invoice. You can download it at any time from the order confirmation email. 10. Final Provisions After its confirmation, the buyer's order is archived as a concluded contract between the buyer and the seller for the purpose of its fulfillment and further records. The individual technical steps leading to the conclusion of the contract are known to the consumer from his own process of placing the order. The contract is concluded in the Slovak language, or it may be concluded in other languages, as long as this is not the reason for the impossibility of concluding it. The buyer has the opportunity to correct errors that occurred when entering data before placing the order. These terms and conditions allow the consumer to archive and reproduce them. In case of a dispute, you as a consumer can turn to the alternative dispute resolution body, which is the SOI in the Slovak Republic, https://www.soi.sk/sk/alternativne-riesenie-spotrebitelskych-sporov.soi. The dispute can also be resolved online. By sending the order, the buyer gives consent to the processing of data according to Act no. 428/2002 Coll. on the protection of personal data as amended. The terms and conditions are valid from 1 April 2019.